Last Updated: January 2026

Pro1Bet Privacy Policy — Your Data, Our Responsibility

When you open an account or use the platform at Pro1Bet, certain information is shared with us. This privacy policy explains clearly — what information we collect, how we use it, and how we keep it secure.

SSL encryption
Your data is never sold
Fully in Bengali
7–9 min read

In a nutshell

Your data is used only to serve you — never sold.

Our commitment to your privacy

How your data stays safe at Pro1Bet

SSL Encryption Protection

All data transmitted on Pro1Bet is protected by 256-bit SSL encryption. Your password, payment details, and personal information are never sent unencrypted.

Your data is never sold

Your name, mobile number, and betting activity are never sold or shared with any third party. This is a non-negotiable policy at Pro1Bet.

You are in control of your data

You can view, correct, or request deletion of your data at any time. When it comes to your information, you are always in the driver's seat.

Secure Data Storage

All data is stored on secured servers. Regular security audits are conducted, and multiple layers of protection are in place to prevent unauthorized access.

No unsolicited advertising

Pro1Bet does not share your data with advertisers. If you prefer not to receive promotional messages, you can easily opt out in your account settings.

In clear, plain language

Privacy policies on many sites are buried in complex legal language that's hard to follow. Pro1Bet's policy is written in straightforward English so you can understand every part of it.

Who This Policy Applies To: This Privacy Policy applies to all members and visitors using the Pro1Bet website (https://pro1bet.click) and mobile app. Using the platform constitutes acceptance of this policy.

1What Information We Collect

Pro1Bet collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

Data Type What data we collect When It Is Collected
Identity Information Full name, date of birth, nationality During registration and KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial information Mobile banking number, transaction history During deposits and withdrawals
Identity Documents Photo of National ID card or passport During the KYC verification process
Usage data Login time, betting history, preferred games Automatically while using the platform
Device Information IP address, browser type, operating system When opening the site or app

We only collect what is genuinely necessary to provide our services. Requesting unnecessary information is not Pro1Bet's practice.

2How We Collect Information

Pro1Bet collects information in a number of ways. Each method is transparent and operates on the basis of your consent.

  • Information You Provide Directly: You provide information directly when filling out the registration form, uploading documents for KYC verification, or getting in touch with the support team.
  • Automatically collected data: While you use the platform, cookies and analytics tools collect browsing behavior, page visit data, and device details. This information is used primarily to improve the quality of the platform.
  • Payment Processors: Transaction confirmation data is received from the payment gateway during deposits and withdrawals. Full payment details are not stored on Pro1Bet servers.
  • Third-Party Verification Services: Approved third-party identity verification services are used when required for KYC checks. These services operate under strict confidentiality agreements.

3How your data is used

Pro1Bet uses your data strictly for defined purposes. Your information is never used for anything beyond what is specified.

  • Account Management: Your data is used to create your account, verify logins, and keep your account secure.
  • Payment Processing: Financial information is used to process deposits and withdrawals successfully and to detect fraudulent transactions.
  • Customer Support: Account and transaction information is used to resolve your complaints or queries quickly and accurately.
  • Responsible gaming monitoring: Betting behaviour is analysed to identify risky patterns. This is done entirely for the protection of our members.
  • Platform Improvement: Anonymous analytics data is used to understand overall user experience and inform new feature development.
  • Related Promotions: Relevant offers may be sent based on your preferences and activity. You can turn off these messages at any time from your settings.
  • Legal Compliance: Certain information is retained to meet applicable legal and regulatory requirements.

4Sharing Information with Third Parties

Pro1Bet never sells your personal data to third parties. In certain limited circumstances, however, some information may need to be shared.

  • Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information required to complete a transaction. They are not permitted to use this data for their own purposes.
  • Identity Verification Services: Approved verification services in the KYC process only view documents to confirm identity — they do not store them.
  • Technology Partners: Third-party technology services used to operate the platform are bound by strict confidentiality agreements.
  • Legal obligations: Information may be disclosed in response to a court order or a lawful request from law enforcement. Where possible, you will be notified in advance.

To be clear: Your data is never shared with advertising companies, data brokers, or any other commercial third party. There are no exceptions to this commitment.

5Cookies & tracking technologies

The Pro1Bet website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

  • Essential Cookies: Used to maintain login sessions and for security purposes. Disabling these may cause the platform to function incorrectly.
  • Functional cookies: Used to remember your preferences such as language and betting settings, so you don't have to reconfigure them every time.
  • Analytics cookies: Collects data on which parts of the platform are used most and where issues arise. All data is collected anonymously.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect login and payment functionality.

6Data Retention Period

Pro1Bet does not retain your data longer than necessary. Different types of data are subject to separate retention policies.

  • Account information: For as long as your account remains active. Once closed, data is permanently deleted after 5 years.
  • Transaction records: Retained for a minimum of 5 years as required by law.
  • KYC Documents: Stored in secure encrypted storage after verification is complete. Retained for up to 7 years after account closure.
  • Support Conversations: Retained for 2 years for troubleshooting purposes.
  • Analytics data: Retained in anonymized form for up to 3 years.

Once the retention period expires, data is permanently and irreversibly deleted.

7Your Data Rights

You have important rights over your personal data. Pro1Bet respects these rights and is committed to helping you exercise them.

Right to Access

You can request details of what information Pro1Bet holds about you. Email support@pro1bet.click and you will receive a response within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information. Updates can be made through your account settings or by contacting the support team.

Right to erasure

Unless required by law, you may request deletion of your data — including after your account is closed.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object to Processing

You can object to the processing of your data for specific purposes. In particular, you can opt out of marketing messages at any time.

To exercise any of your rights, email support@pro1bet.click. Once your identity is verified, we will respond promptly.

8Protection of minors' data

Pro1Bet strictly does not collect any data from individuals under the age of 18. This is a non-negotiable policy of the platform.

  • Age verification is carried out during registration. Any attempt to register by someone under 18 is automatically rejected.
  • If an account is found to have been created using a false age, it will be suspended and all associated data deleted as soon as this is confirmed.
  • If any member of your household under the age of 18 accesses the platform, please notify us immediately at support@pro1bet.click.

9Technical Data Security Measures

Pro1Bet uses industry-leading technology to protect your data. Security is not limited to a single layer — multiple layers of protection are in place.

  • Transit Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3.
  • Storage Encryption: Sensitive data stored on our servers is held in encrypted form and is not readable directly from the database.
  • Two-factor authentication (2FA): Members can enable two-factor authentication on their account, which significantly reduces the risk of account compromise.
  • Security audits: Regular third-party security experts test the platform for vulnerabilities.
  • Access Control: Within the company, only authorised personnel may access limited data, and only for specific operational purposes.
  • Security logs: All system access is recorded and unusual activity is detected automatically.

Your Role: No matter how strong the technical security, using a strong password and keeping it private is ultimately in your hands. Never sharing your password with anyone and always logging out after using an unfamiliar device are simple steps that go a long way in keeping your account secure.

10Policy updates & contact

This privacy policy may be updated as needed. For significant changes, you will be notified via your registered mobile number or email, and a notice will be posted on the platform.

The date of any changes will be clearly stated at the top of this page. Continued use of the platform after changes are made constitutes acceptance of the updated policy.

For any questions or concerns regarding this privacy policy, please get in touch:

  • Email: support@pro1bet.click
  • Live Chat: Log in to the platform and click the chat button at the bottom right
  • Response Time: Typically within 24–48 hours

Data Protection Officer: For serious privacy-related complaints, please contact our data protection team directly at support@pro1bet.click with the subject line "Privacy Complaint". You will receive a response within 48 hours.

FAQs

Common Questions About Privacy & Trust

That's a completely fair question — and an important one. Pro1Bet is a licensed online betting platform operating under an international gaming regulatory authority. Here are a few signs of credibility: the platform has been active in Bangladesh since 2022, thousands of members make regular deposits and withdrawals, trusted payment channels like bKash and Nagad are supported, and customer support is available 24 hours a day. Withdrawals are typically processed within 15 minutes to 2 hours — that speaks for itself. If you have any doubts, reach out directly at support@pro1bet.click.

Yes, Pro1Bet's Live Casino features real human dealers — not computer-generated ones. Games are streamed live from a real studio via camera. Getting started is straightforward: log in to your account and go to the "Casino" section. Select the "Live Casino" tab, where you'll find dedicated rooms for roulette, blackjack, baccarat, and other table games. Click on your preferred table to join. Minimum bets start from ৳50 at most tables. Dealers do not speak Bengali, but you can use the chat feature, and the betting interface is fully available in Bengali.

Play Safe, Enjoy with Peace of Mind

Your data is secure, your payments are safe — join Pro1Bet and enjoy Bangladesh's most transparent betting experience.

18+ · Gamble responsibly · support@pro1bet.click


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